Renting with LJ Hooker

Urgent Repairs

• A burst water service
• A blocked or broken lavatory system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure of gas, electricity or water supply to the premises
• The failure of a refrigerator supplied with the premises
• A failure or breakdown of any service on the premises essential for life, water, cooking, heating or laundering
• A fault or damage that causes the residential premises to be unsafe or insecure
• A fault or damage likely to cause injury to person or property
• A serious fault in any door, staircase, lift or other common area which inhibits or unduly inconveniences the tenant in gaining access to and use of the premises

Urgent Repairs Procedure

1. Contact LJ Hooker Kippax on 6255 3888 or email kippax@ljhooker.com.au
2. If call goes to message bank leave your name, property address, time of day & nature of emergency then proceed to call the relevant tradesperson.
3. If necessary, leave a message for the tradesperson and wait a reasonable period.
4. If there is no response from any of our preferred tradespeople within a reasonable period, you are then able to contact a tradesperson of your choosing.
5. Have your copy of your Tenancy Agreement available as proof of identity for the tradesperson.

Emergeny Tradesperson List

Other Useful Numbers